Project Manager (Cards & Digital Payments)

Capital Recruiters is partnering with a prominent, internationally recognized Fintech enterprise. With a vibrant team of over 600 professionals across various global hubs, our client is continuously expanding its advanced digital banking ecosystem.

We are seeking a highly skilled Project Manager with a robust background in banking and card operations. This is a dynamic, hybrid role that seamlessly blends Project Management, Product Management, and Business Analysis. You will be at the forefront of implementing comprehensive card-related initiatives, collaborating closely with external vendors, card manufacturers, and multifaceted internal IT and business departments (including Developers, QA engineers, and Analysts).

Core Responsibilities

• End-to-End Project Delivery: Lead the complete lifecycle delivery of payment card products and related features, guiding them from initial business concept through to live production rollout.

• Requirements Engineering: Elicit, evaluate, and formally document business requirements, functional specifications, user stories, and detailed operational process workflows.

• Cross-Functional Orchestration: Coordinate and align multidisciplinary internal teams—including Engineering, Operations, Compliance, Finance, and Customer Support—as well as external vendors and partners.

• Feature Implementation: Spearhead the deployment of novel card products, innovative payment functionalities, and complex integrations with processing platforms, global payment schemes, and third-party technology providers.

• Project Governance: Take full ownership of project schedules, task prioritization, risk mitigation, dependency tracking, and comprehensive stakeholder communications.

• Partner Collaboration: Work hand-in-hand with major international payment networks, processing platforms, card personalization bureaus, and account managers during the execution phases.

• Product Design & Journeys: Contribute actively to product shaping by mapping out intuitive customer journeys, defining core business needs, and refining operational procedures.

• Compliance & Standards: Guarantee that all newly launched functionalities strictly adhere to payment network regulations, industry compliance standards, and internal corporate policies.

• Quality & Post-Launch: Oversee User Acceptance Testing (UAT), official certifications, production readiness protocols, and ensure continuous post-launch performance monitoring.

• Process Optimization: Continuously evaluate current operational workflows to pinpoint opportunities for process automation and efficiency improvements.

• Documentation & Reporting: Draft comprehensive project documentation, strategic implementation plans, executive presentations, and progress reports.

• Operational Support: Act as the primary subject matter expert, supporting business units with deep product knowledge and operational insights.

• Data-Driven Decisions: Establish, track, and interpret product and operational KPIs, utilizing data analytics to identify growth opportunities and support product strategy.

• Executive Communication: Deliver regular business cases, status updates, and high-level reports for senior leadership and key stakeholders.

What We Are Looking For

• Education: Bachelor’s degree in Business Administration, Finance, Engineering, Information Systems, or an equivalent field.

• Experience: A minimum of 3 years of hands-on experience in project management, product management, or business analysis within the payment card sector. (Note: Candidates lacking direct card experience but possessing 5+ years of solid IT Project Management background in Fintech/Banking will also be highly considered).

• Industry Expertise: Proven track record of delivering complex projects related to card issuing, merchant acquiring, or digital payment ecosystems.

• Payment Lifecycle Knowledge: In-depth understanding of the entire payment card lifecycle, encompassing authorization, clearing, settlement, chargeback dispute resolution, and fraud prevention mechanisms.

• Documentation Skills: Demonstrated ability to draft clear, concise business requirements, technical specifications, and detailed process documentation.

• Management Capabilities: Exceptional organizational skills, adeptness at stakeholder management, and the capacity to efficiently handle multiple concurrent projects.

• Problem Solving: Highly developed analytical mindset with the ability to convert complex data into actionable insights and strategic management recommendations.

• AI Proficiency: Comfort and proficiency in utilizing modern AI tools (e.g., ChatGPT, Claude) to accelerate research, documentation, business analysis, and decision-making workflows.

• Communication: Advanced written and verbal communication skills in English and fluent Russian. Stellar presentation skills with experience delivering materials to executive teams.

• Autonomy & Teamwork: Ability to operate autonomously while fostering a collaborative environment across various departments.

Nice to Have (Bonus Skills)

• Direct experience coordinating projects with Tier-1 international payment schemes (e.g., major global card networks).

• Hands-on experience working with card processing systems.

• Previous success in launching entirely new card programs or advanced payment features.

• Practical knowledge of Agile frameworks (Scrum/Kanban).

• Experience integrating digital mobile wallets (e.g., tokenized tap-to-pay solutions).

• Familiarity with regulatory and compliance mandates governing payment cards.

Hiring Process

1. Screening call with a Capital Recruiters representative.

2. Technical Interview with the Head of Cards Operations (approx. 1 hour).

3. Final Interview with C-Level Management / Head of Frontend Development.

What The Client Offers

• Highly competitive compensation package tailored to your expertise.

• Comprehensive medical insurance coverage.

• Corporate provident fund program.

• Free daily catering, including lunches, snacks, and beverages.

• On-site corporate gym with access to a personal trainer.

• Company discount card applicable to various products and services.

• 21 days of paid annual leave and 10 days of paid sick leave.

• Free shuttle bus service for comfortable commuting from Limassol.

• Birthday gifts and a supportive, dynamic company culture.

• Relocation Support: Full visa/work permit assistance and a relocation bonus for candidates moving to Cyprus.